In order to continuously improve product quality and service
levels, Yueda Plastics implements a regular follow - up system. The
after - sales team will actively contact customers within a
specific time period after the product is delivered for use.
Through means such as telephone, email or on - site visits, they
will understand the usage situation of the edge - banding strips,
customer satisfaction, and whether there are new needs or
suggestions. During the follow - up process, carefully record the
problems and opinions fed back by customers and promptly feedback
them to relevant departments for analysis and improvement. For
reasonable suggestions put forward by customers, actively adopt
them and implement them in product research and development and
production to continuously optimize products and services.
Yueda Plastics conducts strict quality tracking for each batch of
edge - banding strip products. From raw material procurement,
production processing, finished product inspection, product leaving
the factory to the entire process of customer use, all - round
monitoring and recording are carried out. Through advanced quality
inspection equipment and strict inspection procedures, various
performance indicators of the products are tested to ensure that
the products meet high - quality standards. Once potential quality
hazards are found during the quality tracking process, an emergency
response plan will be immediately activated, and the relevant
batches of products will be recalled, tested and processed to
protect the rights and interests of customers and the company's
brand reputation.
